Airbnb Virtual Assistance
Wining Guest Communication Service
Managing Airbnb properties can take up a lot of your time. That’s where STR Assistance comes in! Our expert Airbnb virtual assistants help with everythingtalking to guests, setting the right prices, updating listings, and making sure everything is ready between check-ins and checkouts.
We work 24/7, use the best Airbnb tools, and make sure your guests are happy. This means less stress for you and more great reviews. While we handle the hard stuff, you get more time to grow your business and make more money.
HOSTassis Virtual Assistant makes running your Airbnb easy, clear, and stress-free!
- Comprehensive Co-Hosting Solutions
- Expert Handling of STR Software and Systems
- Support Tailored to Your Property’s Needs
- Comprehensive Co-Hosting Solutions
- Expert Handling of STR Software and Systems
- Support Tailored to Your Property’s Needs
What Is an Airbnb Virtual Assistant and Why Should You Hire One?
An Airbnb Virtual Assistant (VA) is someone who works remotely to help you manage your rental. They handle guest messages, bookings, reviews, calendar updates, and even help with property issues—so you don’t have
A good VA knows how Airbnb works and can optimize your listing to boost bookings and keep guests happy.
Since Airbnb runs 24/7, having a VA means someone is always there to respond, solve problems fast, and keep everything running smoothly. This leads to better guest reviews, more bookings, and more profit—without the stress.
Vacation Rental Platforms We Support
From Airbnb to Booking.com and VRBO, we help list your property on all major platforms and manage your bookings with ease!







Airbnb Virtual Assistant?
Streamlined Booking Management
Airbnb VAs take charge of the entire booking process—keeping calendars up to date, preventing double bookings, and maximizing occupancy. Their expertise ensures a smooth and reliable experience for both hosts and guests.
Exceptional Guest Communication
Prompt, professional, and friendly communication is key to happy guests. VAs handle all guest messages, booking inquiries, and concerns efficiently, ensuring guests feel valued and supported from start to finish.
Optimised Listings for More Visibility
A polished listing attracts more eyes and more bookings. VAs craft compelling descriptions, update photos and amenities, and apply smart pricing and SEO strategies to help your property rank higher in Airbnb searches.
Better Guest Experience
From personalized welcome messages to local recommendations, VAs ensure guests enjoy a seamless stay. They manage every step of the journey from arrival to departureleading to glowing reviews and repeat visits.
Operational Support for Your Property
VAs help coordinate cleaners, manage maintenance, and track inventory, keeping your property in top shape. You’ll never have to worry about missed turnovers or last-minute repairs.
More Time, Less Stress
Free yourself from daily operational tasks. With a VA handling the back-end work, you can focus on growth, invest in more properties, or simply enjoy your free time.
What Does an Online Airbnb Assistant Do?
Key Tasks of a Virtual Property Management Assistant
Guest Communication
They handle all guest messages—answering questions, confirming bookings, and solving issues fast. This keeps guests happy and builds trust.
Booking Management
Airbnb assistants take care of reservations, update calendars, and help avoid double bookings. They make sure everything runs smoothly to keep occupancy high.
Coordinating Cleaners & Maintenance
They schedule cleaning and take care of maintenance needs, so your place stays clean, safe, and guest-ready at all times.
Listing Updates & Optimization
From writing great descriptions to uploading new photos, assistants keep your listing fresh and appealing. They also help adjust pricing to stay competitive.
Check-in Support
They make sure guests have all the info they need before arrival—like entry instructions—so check-in is easy and stress-free.
Using Property Management Tools
They work with tools like Guesty, Hospitable, or Hostaway to manage bookings, track performance, and keep things organized.
Boosting Guest Experience
By sending welcome messages, sharing local tips, or handling special requests, they make sure guests have a great stay.
Saving Time for Hosts
Airbnb assistants take daily tasks off your plate, so you can focus on growing your business or just enjoy more free time.
What Skills Should You Look for in an Airbnb Virtual Assistant?
Strong Communication Skills
Your VA should be great at talking to people—clear, polite, and quick to respond. Whether it’s answering guest questions or handling issues, good communication makes guests feel welcome and cared for.
Excellent Organization
An STR Virtual Assistant (VA) is a remote professional who helps short-term rental hosts and property managers with tasks like guest communication, booking management, listing optimization, and more freeing up your time to focus on growing your business.
Great Time Management
An STR Virtual Assistant (VA) is a remote professional who helps short-term rental hosts and property managers with tasks like guest communication, booking management, listing optimization, and more freeing up your time to focus on growing your business.
Tech-Savvy
An STR Virtual Assistant (VA) is a remote professional who helps short-term rental hosts and property managers with tasks like guest communication, booking management, listing optimization, and more freeing up your time to focus on growing your business.
Problem Solver
An STR Virtual Assistant (VA) is a remote professional who helps short-term rental hosts and property managers with tasks like guest communication, booking management, listing optimization, and more freeing up your time to focus on growing your business.
Attention to Detail
An STR Virtual Assistant (VA) is a remote professional who helps short-term rental hosts and property managers with tasks like guest communication, booking management, listing optimization, and more freeing up your time to focus on growing your business.
Find an Airbnb Virtual Assistant
Let us help you build your dream remote team with our easy 3-step process.
Tell Us What You Need
We’ll start with a quick call to understand your needs. You can share your goals, what tasks you want help with, and the type of assistant you're looking for.
We Find the Right Fit
We’ll start with a quick call to understand your needs. You can share your goals, what tasks you want help with, and the type of assistant you're looking for.
You're All Set!
Once you meet your new virtual assistant and give the green light, we’ll take care of the onboarding. It’s a smooth and easy start to working together.
Ready to Make Hosting Easier?
Hire a skilled Airbnb virtual assistant and take the stress out of managing your rental. Enjoy happier guests, more free time, and a smoother hosting experience.
Get Free Consultation